Support - Main Menu

Please note: I am located in Australia (UTC+10). I aim to reply to support tickets within 24 Australian Business Hours of their being submitted. Australian business hours are 9am - 5pm Monday to Friday.

I am always offline between Friday sunset and Saturday sunset for Sabbath observance

Have you Checked the Docs Yet?

While it may not have the answers you are looking for it may save you some time waiting on a response. Particularly if it's over the weekend!

You can find the documentation here:

Also make sure you check the knowledge base from the menu below as this may have the answers you are looking for.

Knowledge Base

Your first stop in looking for quick resolutions to your problems. The knowledge base contains answers to some of the most frequently encounted installation problems, usage questions, and configuration issues.

New Support Ticket

If you couldn't find the answer to your questions in the knowledge base raise a support ticket here.

View Support Tickets

View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets.

Announcements

View a list of recent announcements/news items organised by date

Knowledge Base

Your first stop in looking for quick resolutions to your problems. The knowledge base contains answers to some of the most frequently encounted installation problems, usage questions, and configuration issues.

New Support Ticket

If you couldn't find the answer to your questions in the knowledge base raise a support ticket here.

View Support Tickets

View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets.

Announcements

View a list of recent announcements/news items organised by date